Privacy & GDPR

INFORMATION ON PERSONAL DATA PROCESSING

​In connection with the processing of personal data, we provide you with the following information in accordance with Regulation 2016/679 of the European Parliament and of the Council (GDPR) of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

WHO IS THE OPERATOR

The operator who determined the purposes and means of processing your personal data is the company Opre Cidery sro, with its registered office at Budimír 42, 044 43 Budimír, IČO: 47975504, DIČ: 2024166210, IČ DPH: SK2024166210, registered in the Commercial Register of the District Court Košice I, section Sro , insert 36604 / V


You can contact us by phone at +421 948 285 404, in writing at Budimír 42, 044 43 Budimír, or by e-mail info@oprebrothers.com


SCOPE OF PERSONAL DATA AND THEIR SECURITY

We minimize the amount of personal data that we process so that it is sufficient to perform the services you expect us to meet our legal obligations and to protect our legitimate interests. We process both the personal data of our customers and the personal data of our potential customers who have given us their consent. We process the following categories of personal data:

· Basic data, which are your name and surname, address of residence, or ID number, if you are an entrepreneur - a natural person (self-employed person).

· Contact details, which are your e-mail, telephone number or contact address.

· Registration details (name, password) and account settings, if you registered before the purchase.

· Information about products and services that you have purchased or are considering purchasing. These are, for example, data from orders, invoices, payments, or data from the shopping cart.

· Information about the use of our e-shop, how you behave during the visit, the pages you read, the links you click on, the way you browse each page. This data also includes information about your device (technical parameters, operating system, screen resolution, browser used), information about the IP address of your device and the resulting geographical location, as well as data obtained through cookies and similar technologies

· Reading data for our newsletter. Whether the messages were delivered to you, the time the messages were opened, the content you were interested in, the links in the messages you clicked on, and the data obtained through cookies and similar technologies.

· Records of e-mail and chat communication, records of telephone calls, or other communication with you in electronic or written form.

· Transaction data, in particular information about your payments and payment methods.

· Technological data and logs that are recorded in information systems during your visits to our website or during communication. This information includes, in particular, the static (permanent) or dynamic (temporarily assigned) IP address of your device, information about the operating system used by the browser, the time and duration of the visit, or communication.

We protect your personal data using effective security technologies and organizational measures. All data is encrypted, protected by a new generation of firewalls and backed up regularly. Only professionally trained employees and professionally verified suppliers have access to them.

We will provide you with more information on technical and organizational security measures that we, as a digital service provider, have implemented in accordance with the Cyber ​​Security Act and that are based on ISO / STN 27001 standards.


PURPOSES AND LEGAL BASIS OF PROCESSING

We process your personal data primarily to enable you to make a convenient purchase so that we can deliver the ordered goods to you. We process your personal data in accordance with the law, based on the following legal bases:

Processing with the consent of the data subject in accordance with. Art. 6 par. 1. letter (a) of the GDPR Regulation

· For the purpose of sending an information newsletter, which you can subscribe to via the form on our website. You can withdraw your consent to receive the newsletter at any time.

· For the purpose of displaying behavioral ads based on your interests based on the previous content of the pages visited. You can revoke your consent through cookies at any time. (https://dev.oprebrothers.com/en/cookies)

· For the purpose of organizing consumer competitions, which you can participate voluntarily if you meet the conditions for participation in a specific competition.

Contract performance processing under. Art. 6 par. 1. letter (b) the GDPR Regulation

· For the purposes of ordering and delivering goods (preparation and implementation of purchase contracts concluded at a distance)

· For the purposes of business communication, in the preparation and implementation of business contracts, when ordering goods, their delivery, as well as the provision of related information.

· For the purposes of registration on the e-shop, as a step which, based on your decision, precedes the conclusion of the contract and allows you more convenient repeat purchases, gain an overview of your orders as well as access to your data and their modifications.

· For the purpose of providing data for the delivery of goods by courier. The companies we use provide services according to Act no. 324/2011 Coll. on postal services, your data is then processed by a third party for the time necessary to deliver the items.

Legal processing under. Art. 6 par. 1. letter (c) the GDPR Regulation

· For the purposes of handling complaints, according to Act no. 250/2007 Coll. on consumer protection, Act no. 102/2014 Coll. on the protection of consumers in respect of the sale of goods at a distance or away from business premises

· For the purposes of keeping the accounting and tax agenda, according to Act no. 431/2002 and accounting, Act no. 222/2004 Coll. on VAT and Act no. 595/2003 on income tax

· For the purposes of network and information systems security, according to Act no. 69/2018 Coll. on cyber security and according to Art. 32 of the GDPR Regulation

Processing based on a legitimate interest that we pursue as an operator under. Art. 6 par. 1. letter (f) the GDPR Regulation

· For the purpose of sending an information newsletter to customers, in connection with registration or purchase. You can unsubscribe from the newsletter at any time.

· For the purpose of verifying customer satisfaction, in connection with the course of the last purchase.

· For the purposes of communication via social networks, in connection with your interaction on the content published by us through our fan page, website, newsletter, blog, etc.

· For the purposes of maintaining a legal agenda related to proving, defending and asserting legal claims.


 CATEGORIES OF BENEFICIARIES

Your personal data may be provided to the following categories of recipients during processing:


· Courier and transport companies

o CAREE s.r.o. with registered office at Karpatská 1328/3 Košice - mestská časť Staré Mesto 040 0, ID number: 50 321 846

o Direct Parcel Distribution SK, s.r.o., with its registered office at Technická 7, 821 04 Bratislava, Company Identification Number: 35 834 498

o Slovenská pošta, a.s., with its registered office at Partizánska cesta 9, 975 99 Banská Bystrica, ID number: 36 631 124

o 123Kurier, p. r. about. with registered office at Vojtaššákova 616 Tvrdošín 027 44, Company Identification Number: 46 598 863

o Geis Parcel SK s.r.o. with its registered office at Trňanská 6, 960 01 Zvolen, ID number: 46 489 592

· Furthermore, law firms, accounting offices, auditors and tax advisers, experts and forensic experts, collection companies and executors, courts and law enforcement agencies.

PERIOD OF STORAGE OF PERSONAL DATA​

If we process your data with your consent, we will process it for the duration of your consent, but for a maximum of 3 years. We will dispose of them after this period. This period may be shorter, for example:

· If the newsletter is sent 24 months after the last opening

· 6 months to 3 years for behavioral advertising depending on the type of advertising system

If we process your data on the basis of a contract, we will process it for the duration of the contract and 5 years after its termination.

If we process your data on the basis of a legal obligation, we will process it for the period specified in the relevant legislation.

· In the case of accounting, this period is 10 years

· In case of complaints, this period is 2 years from the complaint

· In the case of cyber security, this period is 12 months

If we process your data on the basis of a legitimate interest which we pursue as an operator, we will process it for the time strictly necessary to achieve the purpose of the processing.

· In case of sending the newsletter 24 months years from the last opening

· In the case of proving, defending and asserting legal claims until they are time-barred. (for civil disputes 3 years)

YOUR RIGHTS RELATED TO THE PROTECTION OF PERSONAL DATA​

We are ready to exercise your rights when processing your personal data.

· You have the right to access your personal data as well as the right to know for what purpose they are processed, who the recipients of your personal data are, what the processing time is.

· You have the right to correction, if your personal information is incorrect or has changed, contact us, we will correct it.

· You have the right to delete personal data if it is incorrect or processed illegally.

· If your personal data is processed on the basis of consent, you have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent given before its revocation.

· You have the right to restrict processing if you wish we will process the data only for the most necessary legal reasons, or not at all.

· You have the right to the portability of the data, if you wish to transfer it to another operator, we will provide it to you in the appropriate format, unless prevented by other technical or legal obstacles.

You have the right to file a complaint to the supervisory body, which is the Office for Personal Data Protection of the Slovak Republic, with its registered office at Hraničná 12, 820 07 Bratislava 27, Slovak Republic, ID number: 36 064 220, tel. no .: +421 2 3231 3220, https://dataprotection.gov.sk/uoou/

WHERE AND HOW YOU CAN MAKE YOUR RIGHTS​

You can also exercise your rights by calling +421 948 285 404, in writing to Budimír 42, 044 43 Budimír, or by e-mail info@oprebrothers.com.

We will respond to your request free of charge within 30 days. In case of complexity or a large number of applications, we are entitled to extend this period by another 60 days. If this happens, we will inform you of the reasons.

However, if your request is manifestly unfounded or repeated, we are entitled to charge a reasonable administrative fee to cover the costs associated with providing this service.

CATÉGORIES DE BÉNÉFICIAIRES
Vos données personnelles peuvent être fournies aux catégories de destinataires suivantes lors du traitement :

· Entreprises de messagerie et de transport

o CAREE s.r.o. ayant son siège social à Karpatská 1328/3 Košice - mestská časť Staré Mesto 040 0, numéro d'identification : 50 321 846

o Direct Parcel Distribution SK, s.r.o., dont le siège social est sis Technická 7, 821 04 Bratislava, Numéro d'identification de la société : 35 834 498

o Slovenská pošta, a.s., dont le siège social est sis Partizánska cesta 9, 975 99 Banská Bystrica, Numéro d'identification de la société : 36 631 124

o 123Kurier, p. r. sur. dont le siège social est à Vojtaššákova 616 Tvrdošín 027 44, numéro d'identification de la société : 46 598 863

o Geis Parcel SK s.r.o. ayant son siège social à Trňanská 6, 960 01 Zvolen, numéro d'identification de la société : 46 489 592

· En outre, les cabinets d'avocats, les cabinets comptables, les commissaires aux comptes et les conseillers fiscaux, les experts et les experts judiciaires, les sociétés de recouvrement et les exécuteurs testamentaires, les tribunaux et les forces de l'ordre.

DURÉE DE CONSERVATION DES DONNÉES PERSONNELLES
Si nous traitons vos données avec votre consentement, nous les traiterons pendant la durée de votre consentement, jusqu'à un maximum de 3 ans. Nous les éliminerons après cette période. Ce délai peut être plus court, par exemple :

· Si la newsletter est envoyée 24 mois après la dernière ouverture

· 6 mois à 3 ans pour la publicité comportementale selon le type de système publicitaire

Si nous traitons vos données sur la base de l'exécution du contrat, nous les traiterons pendant la durée du contrat et 5 ans après sa résiliation.

Si nous traitons vos données sur la base d'une obligation légale, nous les traiterons pendant la période spécifiée dans la législation applicable.

· Dans le cas de la comptabilité, cette période est de 10 ans

· En cas de réclamations, ce délai est de 2 ans à compter de la réclamation

· Dans le cas de la cybersécurité, ce délai est de 12 mois

Si nous traitons vos données sur la base d'un intérêt légitime que nous poursuivons en tant qu'opérateur, nous les traiterons pendant le temps strictement nécessaire pour atteindre la finalité du traitement.

· En cas d'envoi d'une newsletter 24 mois ans à compter de la dernière ouverture

· Dans le cas de prouver, défendre et faire valoir des prétentions légales jusqu'à leur prescription. (pour les litiges civils 3 ans)

VOS DROITS LIES A LA PROTECTION DES DONNEES PERSONNELLES
Nous sommes prêts à exercer vos droits lors du traitement de vos données personnelles.

· Vous avez le droit d'accéder à vos données personnelles ainsi que le droit de savoir dans quel but elles sont traitées, qui sont les destinataires de vos données personnelles, quel est le délai de traitement.

· Vous avez le droit de corriger, si vos données personnelles sont incorrectes ou ont changé, contactez-nous, nous les corrigerons.

· Vous avez le droit de supprimer des données personnelles si elles sont incorrectes ou traitées illégalement.

· Si vos données personnelles sont traitées sur la base du consentement, vous avez le droit de retirer votre consentement à tout moment, sans préjudice de la licéité du traitement fondé sur le consentement donné avant sa révocation.

· Vous avez le droit de limiter le traitement si vous souhaitez traiter les données uniquement pour les raisons légales les plus nécessaires, ou pas du tout.

· Vous avez le droit à la portabilité des données, si vous souhaitez les transférer à un autre opérateur, nous vous les fournirons dans le format approprié, sauf empêchement par d'autres obstacles techniques ou juridiques.

Vous avez le droit de déposer une plainte auprès de l'organe de contrôle, qui est l'Office pour la protection des données personnelles de la République slovaque, dont le siège social est situé à Hraničná 12, 820 07 Bratislava 27, République slovaque, numéro d'identification : 36 064 220, tél. . n° : +421 2 3231 3220, https://dataprotection.gov.sk/uoou/

 

OÙ ET COMMENT EXERCER VOS DROITS
Vous pouvez également exercer vos droits en appelant le +421 948 285 404, en écrivant à Budimír 42, 044 43 Budimír, ou par e-mail info@oprebrothers.com.

Nous répondrons gratuitement à votre demande dans les 30 jours. En cas de complexité ou de grand nombre de demandes, nous sommes en droit de prolonger ce délai de 60 jours supplémentaires. Si cela se produit, nous vous informerons des raisons.

Toutefois, si votre demande est manifestement infondée ou répétée, nous sommes en droit de facturer des frais administratifs raisonnables pour couvrir les coûts liés à la fourniture de ce service.

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